No regular travelers to Thailand would be unfamiliar with Phuket. While luxurious resorts are abound on this popular island, there are only a few which offer truly friendly and excellent service, a wonderfully secluded spot with yet walking distances to local communities, spacious, comfortable and well-isolated rooms with full privacy.

Premium yet Genuine Service Attitude

The 5-star Pullman Phuket Arcadia Naithon Beach Resort offered us just that.

I was very warmly welcomed at the reception upon arrival, with a dedicated customer service officer who attended to our needs throughout our stay. Unlike most service attitude on Phuket, she was genuine, kind and extremely personable.

Comfortable Seafront Rooms

Because the Pullman Phuket Arcadia Naithon Beach Resort is perched on a cliff facing the Andaman Sea, all rooms and huts have been built in such a way that all balconies have a seaview. Our balcony was where I spent much of my time unwinding from the stress of my everyday life, where I read my long-awaited novels or listened to some soft jazz music.

The shower and bath area of our room at the Pullman Phuket Arcadia Naithon Beach Resort were likewise designed to help you unwind. The whole area is a large walk-in space that can be made visible or invisible to the rest of the room.

The bed was extremely comfortable and showed no sign of depression like in those US hotels. At the front of the bed was a living room area where you can put your feet up and chillax with a glass of wine.

Open Air Lounges with Spectacular Sunset Ocean View

The reception leads to various open-air lounges. This was where we spent most of our evenings during happy hour. One gets to look at the setting sun while all tensions from your daily life melt away with the dazzling display of light and light music in the background.

On the lower level, is the extremely large pool that extends around the main building. Here, you get to enjoy both the seaview and the clean water, which is really a huge perk for staying at a cliff-top resort!

Direct Access to the Naithon Beach

On the left of the pool, there is a secured gate that leads to a stairway down to the beach level.

The Naithon Beach is a rather uninteresting beach, which also means it is very private.

I got to enjoy the freshly-made Thai food and drinks from the local stalls along the road, and did not feel like I was being invaded by the low-grade tourists that Phuket tends to get.

Great Access to Local Food

The small village beside the Naithon Beach however is not as big as what we thought it was. For the beach, I got really good freshly grilled fish and was sipping fresh coconut juice all day long at very reasonable prices! But I somehow lacked the vibrant atmosphere of Thai villages that always come alive at night.

But luckily, just outside the hotel was an excellent restaurant called Baan Phutawan. They served local Phuket and southern Thai food, which you must not miss! Forget Pad Thai or chicken in green curry, ask them for Gaeng tai pla or Nam Prik Kapi, they will give you some respect.

The hotel restaurant at Pullman Phuket Arcadia Naithon Beach Resort is gigantic and offers a very sumptuous breakfast. WHile it was good for a day or two, I wanted to start the day lighter in order to sustain my appetite for the rest of the day. The other meals at the hotel restaurant were just ok, at a good restaurant level but nothing compared to the local down-and-dirty grub that really excites me.

What people do not like about Pullman Phuket Arcadia Naithon Beach Resort

Before booking, I have read the comments others have left about the Pullman Phuket Arcadia Naithon Beach Resort. Some people complain that there are a lot of insects and wild animals like snakes and geckos. Well, this is inevitable as the resort is located in a jungle setting, which also makes it an unique experience.

That said, the swamp of mosquitoes after dark was indeed annoying when I wanted to stay out on my balcony to read. But I retreated back into the room and read on the sofa instead, which was also fine.

While I was singing praises about the excellent service offered by our hostess throughout our stay, the service level of the other staff members, such as restaurant staff and ool staff was very much at the usual Phuket level. Phuket is known for its lacklustre service attitude, sometimes bordering rudeness, much due to the low-grade tourists it gets from Russia, China and Australia. To my knowledge, these are not the usual guests at the Pullman Phuket Arcadia Naithon Beach Resort due to its seclusion.

For those who had never been to Phuket and would like to visit the old town, the Pullman Phuket Arcadia Naithon Beach Resort is not a good starting point as it would take you more than an hour’s drive. Transport itself on Phuket is unreasonably expensive and cab-hailing apps like Uber and Grab have been squeezed out of the market by the taxi cartel.

Pullman Phuket Arcadia Naithon Beach
22/2 Moo 4 Naithon Beach,
Amphur Talang, 83110 Phuket

Check out my post about “Uncovering the Soul of Phuket”